Kerala Lockdown Day 18: Online tele service for expats, home delivery of books

Kerala Lockdown Day 18: Online tele service for expats, home delivery of books

With 12 new coronavirus cases on Thursday, Kerala's curve has remained generally flat confirming that the lockdown has been largely effective in containing the community spread of the virus.

Onmanorama compiles a list of essential and other services available in the state to see you through the last week of the lockdown.

Online Tele service for NRKs

The NORKA has kickstarted an online tele service for non-resident Keralites to share their worries and consult doctors through video conferencing. Expats may register their doubts and issues through the NORKA website.

Doctors of different specialities (General Medicine, General Surgery, Gynaecology, Paediatrics, Orthopaedics, ENT and Ophthalmology) may be consulted from 2pm to 6pm.

Home delivery of library books

Kerala State Library Council will be delivering books to the public on request during the lockdown period. The initiative will be executed with the help of the state youth commission.

Time-tabled parcel trains

The railways has for the first time introduced time-tabled parcel trains for nationwide transportation of essential commodities and other goods, the national transporter said on Wednesday, identifying 40 new routes for such vans. Local industries, e-commerce companies, interested groups, individuals and any other prospective loaders can book parcels on these trains.

The Thiruvananthapuram Division of Southern Railway will run Daily Parcel Special Service Train between Thiruvananthapuram – Kozhikode – Thiruvananthapuram. The parcel special service train will be run from Thiruvananthapuram to Kozhikode from April 9 to April 14 (6 services) and from Kozhikode to Thiruvananthapuram from April 9 to April 14 (6 services). Public can avail this facility and send/receive parcels.

For further enquiries relating to parcel special service train, the following may be contacted:

1. Joy, Chief Parcel Inspector, Thiruvananthapuram: +91-81295 99529

2. Commercial Control, Thiruvananthapuram: +91-95678 69375

Telemedicine

You can now avail the telemedicine services launched by the health department. At present, 100 doctors will be working at the telemedicine centre. Each person will get 15 minutes to talk to the doctors. For registration: https://citizencenter.kerala.gov.in/

Patients wishing to consult doctors from various departments of the Thiruvananthapuram Medical College may call in the number 0471-2528080 from 9am to 12pm from Monday to Saturday. SAT Government Dental College Hospital and Government Eye Hospital have also been roped in the telemedicine project.

Tele consultation facility is also available in Aster Medicity. Appointments of doctors maybe booked through their website https://astermedcity.com/ or through the number 0484-6699999.

Qure, a free telemedicine app, with doctors available across India has also made its services available in Kozhikode for free.

Food kits

Kerala government on Thursday began the distribution of free food kits for ration card holders. Each kit, worth around Rs 1,000, contains 17 items including 1kg sugar, 250gm tea powder, 1kg salt, green gram, half-a-litre cooking oil, 2kg atta, 1kg rava, 1kg chickpeas, soaps etc among others. The state has already been giving out the free ration through ration shops for everyone who holds an Aadhaar number.

The shops will remain closed on Friday. The distribution of kits will resume Saturday.

Those who don't want the kit can now donate this by visiting the Civil Supplies website.

Essential commodities at doorsteps

Kerala police cyberdome has come out with an app to facilitate the delivery of essential commodities at your home till lockdown is in effect. The facility is in association with the Kerala Vyapari Vyavasayi Ekopana Samithi.

Consumers and traders can use the app or website.

Click here to download the app for consumers

Click here to download the app for shops

Rs 20 meals from Janakiya hotels

The Thiruvananthapuram Municipality in collaboration with Kudumbashree is all set to provide Rs 20 meals through Janakiya restaurants. The meals are delivered to households for just Rs 25.

Those wishing to avail the home delivery facility of the Janakiya Hotel must book in advance before 8pm on the previous day.

To order, please contact: +91-7034001843, +91-7012285498 , +91-6235740810, +91-9061917457, +91-7012827903 , +91-8129016079 , +91-8921663462

Free milk supplies for old & young

The "Poshanam" (nutrition) programme being implemented in Ernakulam district with the cooperation of Nestle will supply milk to elderly people over the age of 60 and children below 10 free of cost.

ASHA workers, who are trained to work as an interface between the community and the public health system, would take the 180 ml ready-to-drink milk packets at the doorstep of the elderly, children and people belonging to the scheduled tribes to ensure that they are served adequate nutrition during the lockdown period.

COVID-19 Jagratha

A comprehensive information and management portal for surveillance, care and support for people affected/quarantined by COVID-19. This portal is a one stop platform for the public to avail emergency services and information related to COVID-19. It ensures transparency and quality in public services and welfare measures.

Visit https://covid19jagratha.kerala.nic.in/ for more details.

Helplines for foreigners

Ministry of Tourism has set up a task force comprising both central and state tourism departments to address the issues being brought forward in real-time. The Coordination group is working through WhatsApp, emails and telephones to ensure smooth information flow.

The ministry's 24x7 helpline number is 1363. For more information visit: http://strandedinindia.com/ or incredibleindia.org

Facebook Live tips for farming

To help and aid the people in micro-green and vegetable farming, the Haritha Kerala Mission will conduct a class via Facebook Live on Monday at 4pm. Earlier, Chief Minister Pinarayi Vijayan had suggested that during the lockdown people should attempt to cultivate vegetables at home.

For viewing the live: https://www.facebook.com/harithakeralamission

Banking hours

The State Level Bankers' Committee has decided that Monday onwards all banks in Kerala will be open only from 10am to 2pm. Earlier, the time for banks was from 10am to 4pm on account of salary, pension and disbursal of other relief funds.

Postman for banking

The postal department has come to the aid of many who are unable to withdraw money from banks due to the COVID-19 lockdown.

A new initiative will see postal employees delivering money to homes for free. Up to Rs 10,000 will be delivered in cash. The facility can be availed by those who have linked their bank account number and mobile phone number with Aadhaar.

Click to read the detailed procedure for such transactions

Post office on wheels

The mobile post office which was already available in Pathanamthitta and Thiruvananthapuram districts will now start functioning in Ernakulam postal division also. It will offer minimal counter services (savings bank deposits, withdrawals, e-Money orders, PLI premium payment etc) and will start functioning from Wednesday.

Moratorium for cooperative loans till May 31

The cooperative department has announced a moratorium till May 31 for repayment of all loans taken from cooperative banks and societies. This is also applicable to the 'Muttathe Mulla' loan. During this period, penal interest will not be levied.

How to avail RBI's loan moratorium?

Following the three-month moratorium on loan repayments announced by the Reserve Bank of India in view of the coronavirus outbreak, banks are introducing various methods for customers to avail it.

Read: This is how banks will let you avail 3-month loan moratorium

No ration card? An affidavit can get you supplies

Those without ration cards may access the ration supplies at fair price shops through an affidavit, Ernakulam District Supply Officer informed. The eldest member of the family has to submit the affidavit. Those families without ration cards in any part of Kerala can avail up to 15kg of rice from the fair price shops in this manner.

Ration complaints

If you find that the free ration supplied is less than what is promised by the government you can register a complaint on the toll-free number 1800 425 4835 or on the website http://lmd.kerala.gov.in/

HRD ministry' mobile app

The Ministry of Human Resource Development has brought out a mobile application, Arogya Setu App, for students, faculty and their family members to fight against COVID-19.

Click to download iOS version

Click to download android version

Ministry of AYUSH has developed a protocol for immunity boosting measures for self-care. The same is also available at the NTA website for download and guidance.

Log into these online platforms to access free courses

Students can learn more than 3,800 online courses offered by prominent institutes like the John Hopkins University, Yale University, University of Illinois, University of Michigan and University of Colorado Boulder and also tech giants like Google and Intel, through an online platform called Coursera.

Take this quiz, earn a scholarship

Wishill.com has come up with an online quiz competition to motivate students of class 11 and 12 at the time of lockdown. The quiz consists of general knowledge questions from various areas to test the students' overall awareness. The student who answers the maximum number of questions correctly in a minute will get a scholarship of up to Rs 25,000. The winner's school will also be rewarded.

'Edutainment' for kids

As 45 lakh children are now under lockdown at home, an online program - 'Avadhikala Santhoshangal' - for students has been set up in collaboration with KITE SCERT.

Students from class 5 to 9 can avail the service through the portal https://samagra.kite.kerala.gov.in/home/page

E-resources for students from class 1 to 12 are also available on the site.

'Alphabet Tree' for kids during lockdown

The Department of Education has issued the guidelines for the 'Akshara Vraksham' (Alphabet Tree) project which is meant to keep school kids occupied during the lockdown period. Children from classes 1 to 12 may contribute their stories, poems and articles to the website https://schoolwiki.in/ prepared by KITE. Selected contributions from the site will be published into an SCERT book.

Students have to send their submissions to their class teachers before April 20. The schools will have to upload the articles on the site through their respective login ids.

Deadline for entrance applications

The National Testing Agency (NTA) on Tuesday extended the last date for submission of entrance test forms at seven major educational institutions in the view of the coronavirus outbreak.

The seven institutions include Jawaharlal Nehru University (JNU) where the last date for submission of applications has now been extended till April 30.

For the UGC-National Eligibility Test (UGC-NET)-June 2020, the new last date is May 16 and May 15 for the CSIR-National Eligibility Test (CSIR-NET)-June 2020.

The last date for the All India AYUSH Postgraduate Entrance Test is May 31.

Date of birth rectification in EPFO records online

The Employees' Provident Fund Organisation (EPFO) has issued revised instructions to facilitate PF members to rectify their date of birth in EPFO records, thus ensuring that their UAN is KYC compliant. Aadhaar will now be accepted as valid proof of date of birth for the purpose of rectification, provided that the difference in the two dates is less than 3 years. The PF subscribers can submit the correction requests online.

Deadline for TDS exemption forms

The Income Tax Department has allowed individuals to submit Form 15G and 15H for the current fiscal after June 30 for claiming exemption from TDS on interest income.

Forms 15G and 15H are filed by persons whose incomes are below the taxable threshold, to seek exemption from TDS on interest income.

These forms are usually submitted by taxpayers to banks and financial institutions in April.

Free treatment

Testing and treatment for COVID-19 will be free of cost for Ayushman Bharat beneficiaries at private laboratories and empanelled hospitals.

Hospitals empanelled under the Ayushman Bharat Pradhan Mantri Jan Arogya Yojana (AB-PMJAY) can use their authorised testing facilities or tie-up with an authorised testing facility. Treatment of COVID-19 by private hospitals will be covered under the AB-PMJAY.

Free medicines for poor and needy at RCC

Poor and needy patients undergoing treatment at the Regional Cancer Centre (RCC) in Thiruvananthapuram will be supplied medicines free of cost at their respective homes, RCC director informed. State Youth Commission and the Fire and Rescue Department have volunteered to undertake the task. Those in need of medicines will have to contact the State Youth Commission and Fire and Rescue Department in their respective districts.

Police to deliver medicines

Kerala state police chief Loknath Behra has informed that the police department has made arrangements to deliver life-saving drugs to the those in critical condition or battling serious health issues.

Special vehicles have been arranged for this purpose in Thiruvananthapuram and Kochi.

Additionally, the Highway patrol vehicles can also be used for the same. If you are in need of this service dial 112.

She-taxi for elderly

She taxi service will now be available from Sunday onwards for the elderly who wish to visit doctors or buy medicines. Initially, the service will be available within a 15km radius of Thiruvananthapuram, Kochi and Kozhikode only.

Contact: +91-7306701200, +91-7306701400.

For those below the poverty line, this will be a completely free service and for others, government-approved rates per kilometre will be applicable.

Disha helpline for pregnant women

Pregnant women in Kerala are advised not to visit the hospital unless for an emergency. However, they are advised to take opinion from their doctor through the telephone before meeting in person. They should also wear masks at all times. In case they show COVID-19 symptoms, instead of visiting their doctor or hospital, they must contact them over the phone or call the Disha helpline (1056).

For women's health issues, the following doctors are available:

Dr Shivakumari – 9497622682, Dr Sidhi – 9495148480, Dr Simi Mahadevan – 9895066994, Dr Eena – 8606802747, Dr Bindu P S – 9447749093, Dr Roshni – 7012311393, Dr Bini K B – 9895822936, Dr Prabeesh M – 9447721344, Dr Aparna – 8281928963, Dr Tintu – 9446094412.

Free counselling

If you are stressed out about not being able to go out or suffering from COVID-19 or other diseases, the Institute of Mental Health and Neurosciences (IMHANS), Kozhikode has launched counselling via telephone from 9am to 9pm.

For phone numbers click on this link.

The All India Professionals Congress (AIPC) is also providing free counselling for stress. They can be contacted between 8am to 8pm (Men - 9642229636, Women - 9497310934).

Online food delivery till 8pm

Hotel, takeaway counters delivering food via online services have been permitted till 8pm. Earlier, they were only allowed until 5pm in the evening. All other delivery options will continue to be allowed only till 5pm.

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