Air India has introduced check-in and baggage drop services at two stations of the Delhi Metro for international passengers. The facility has been launched for passengers at the New Delhi and Shivaji Stadium metro stations in collaboration with Delhi Metro Rail Corporation (DMRC) and Delhi International Airport (DIAL). With this, foreign travellers will be able to easily tour Delhi without being burdened by their heavy bags. Their bags will reach the aircraft through a modern system jointly developed by DMRC and DIAL. The service is currently available to passengers on domestic journeys. Air India has now also made it available to foreign passengers. This service is available at the New Delhi and Shivaji Stadium metro stations from 7 am to 9 pm. Domestic passengers can check in from two hours to 12 hours before departure and international travellers from two hours to four hours before departure. Delhi Metro, which has a metro train service every ten minutes, takes only 19 minutes to reach Terminal 3 of the Delhi Airport.
Rajesh Dogra, Chief Customer Experience Officer, Air India said, "Our collaboration with DMRC and DIAL will help provide a better travel experience to the passengers. Such facilities can cut the expenses for passengers and reduce congestion at the airport. The new service will be helpful to passengers just like DG Yatra and self baggage drop machines at airport terminals”. Air India was founded by JRD Tata. Air India has been part of the journey of Indians to different parts of the world since its maiden flight that took off on October 15, 1932. Air India has flights to many parts of the world such as America, Canada, the United Kingdom, Europe, West Asia, South East Asia and Australia. Air India and Air India Express were handed back to the Tata Group in January 2022 after 69 years of the government takeover. The Tata Group is taking over Air India in five phases. The Tata Group has announced that it aims to transform Air India into a world-class airline with an Indian heart. The first phase focuses on the basics. These include restarting services that have been stopped for a long time, making changes in technology and offering more services to passengers.
