New Delhi: Passengers of the Jammu-Delhi Duronto Express were robbed at knifepoint by armed men on Thursday.
The matter came to light after a passenger filed a complaint through the railways' portal.
In the complaint, Ashwani Kumar claimed that passengers of B3 and B7 coaches of the train were targeted by the armed men when it neared the Delhi Sarai Rohilla station. The train (12266) stops only at its source and destination stations.
"The train stopped near Delhi station around 3:30 am awaiting signal, seven to 10 miscreants entered coaches B3 and B7," Kumar said.
He claimed that the robbers, who were carrying sharp-edged knives, threatened the passengers to handover their expensive items.
"They looted purses, cash, carry bags, gold chains, mobiles and many more items from multiple passengers," he said.
He claimed that the incident took place within 10 to 15 minutes.
"The irony is that neither staff nor security personnel were available there at the time of the mishap," the passenger claimed.
He said that the passengers tried to reach the train attendant and TT after the incident and found them after 20 minutes.
The complainant said that when he could not find the TT or the attendant, he contacted the Delhi Police after which an FIR was registered at the destination station.
"The attendant told us that there was no security personnel available in the train. We are not safe even in AC coaches and imagine the security in sleeper class and general coaches where passengers enter the train even without tickets...," Kumar wrote in his complaint.
A Northern Railways official said the action will be taken against the culprits.
"The Railway Protection Force (RPF) has initial leads in the matter. The culprits will be nabbed soon and stern action will be taken against them," he said.
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