Faircode faces rage of Kerala netizens for BevQ fiasco

Faircode faces rage of Kerala netizens for BevQ fiasco
Representational Image

Enraged trollers aren't giving breathing space for authorities and developers for the protracted delay in making state-run Beverage's Corporation queue management app Bev Q available on Play Store.

After BevQ made its Play Store foray, glitches like non-receipt of One-Time Password (OTP) had infuriated users.

They started pounding Bev Q with a minimum rating of one.

Now, even after liquor sales resumed users are facing hick-ups with the app, forcing the netizens to target its developers, Kochi-based Faircode Technologies.

The app remains unlisted in the Store even for searches made on its name.

Spirited Keralites had to find other ways to download the app – they found it listed under an atypical keyword ksbcvirtualq on the Store's website.

BevQ's ratings tumbled to undesirable lows after users vent their ire.

At 4:25pm Thursday, the overall rating of the app remained at 2.4. Over 17,400 had left their reviews from a download base of over one lakh.

An unofficial app by Calvinteq that mushroomed in the absence of BevQ, though stifled early by the well-learned Keralites, managed a 1.5 rating on Wednesday, the day it was launched.

Another called 'Kuppy' by Sandio Technologies, which simply lists the liquor and wine prices in the state has managed an admirable rating of 3.7.

Faircode's credibility is now put to the test, with many resorting to vent their anger on the Kochi-based developer's Facebook page.

Faircode assures fix

Faircode faces rage of Kerala netizens for BevQ fiasco
Comments as seen on Faircode's Facebook page

Responding to concerns, Faircode said it will quickly work to fix the issues.

It is roping in two more OTP providers in addition to the one that they currently have to ensure that One Time Passwords (OTPs) are sent for each token promptly.

The company has warned that booking will be unavailable for some time on Friday – it expects solutions to be rolled out in four hours.

For more details on how to use the BevQ app, click here.

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