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The airline also recently launched a home check-in facility in Abu Dhabi.
Sri Lankan Airlines, under CEO Richard Nuttall, is focusing on the Indian market to boost tourism by moving its office to Chennai, increasing flights, promoting Jaffna as a tourist spot, addressing safety, and aiming for substantial growth in Indian visitors.
The flights are suspended following rising conflicts in the region.
The home check-in service has been introduced to reduce long queues in front of the airport counter and easily manage baggage.
Harish Kutty would lead the airline company.
In the initial stages, the new airline companies have to operate domestic routes, connecting two-tier and three-tier cities in the country.
Al-Hind, which registers an annual turnover of over Rs 20,000 crore, earns around Rs 600 crore just by providing an online air ticket booking service.
Fliers have been facing many difficulties at Thiruvananthapuram lately, after the users’ fee was hiked and also due to the shortage of direct flights to many destinations.
Even though the passengers demanded to arrange another flight, the airline staff declined, saying that they didn’t have such provisions.
The system has not been executed fully in the international terminals as most passengers carry tickets issued by international airline companies.