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The Commission imposed a fine of ₹1,91,452 on the company while considering the MEDISEP beneficiary's complaint.
The state commission ordered K S Ganesh Rao -- the farmer who sold the heavily pregnant Sahiwal cow -- to return Rs 36,500 to Mathai, along with Rs 15,000 as compensation and Rs 5,000 towards legal costs.
Thomas moved the consumer disputes redressal commission following this, seeking compensation for the monetary loss and mental agony he had suffered through the episode.
With the Railways ignoring him, he approached the District Consumer Disputes Redressal Commission on August 8, seeking Rs 4 lakh in compensation.
In 2006, the couple had a baby boy with a serious deformity.
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